Please find below the answers to your most frequently asked questions.
How do I join Chanctonbury Leisure Centre?
You can join Chanctonbury Leisure Centre via our Join at Home Portal now. From that portal, you will be able to see our membership options which include:
- Contracted Plans
- Monthly (No Contract Plans)
- 3 Month Student Options
- Junior Gym Only Option
- Joint and Family Options
What’s included in a Direct Debit Membership?
A Direct Debit membership provides you unlimited access to the Gym, Group Exercise Classes and the Health Suite.
Direct Debit members receive 8 days advance booking on all sessions.
I’m not sure which membership is best for me – can I speak with someone?
We fully appreciate that you may have some questions and so please do not hesitate to either contact us via email or telephone us on 01903 681220 and we would be only too happy to guide you through the process.
Please come to the Centre as we would be delighted to talk through all of the options with you.
I would like to pay upfront for an annual membership – is this possible?
Annual memberships are available and are an easy way to enjoy a full year of unlimited access with one easy payment.
To purchase Annual Memberships please either contact us via email or telephone us on 01903 681220 and we will set this up for you in a matter of minutes.
Are there Standard Pay As You Go Memberships available?
Yes, they are! Either contact us via email or telephone us on 01903 681220 and we can set this up for you straight away.
What happens once I have joined?
As soon as you have joined you will receive an email confirming your membership.
You will then receive a Welcome email that will provide all of the information required in advance of your first visit. This will include a collection of your membership card, how to book a class and what you can expect when you visit for the first time.
Do I have to have an induction to use the Gym?
You will receive your Welcome email. We ask all users to read and agree to our Health Commitment Statement. If you have used our Gym before you do not have to take an induction however our qualified staff will be on hand at all times to assist you whenever you are in the Gym.
Can I book an induction to learn how to use the equipment?
Absolutely! Inductions can be booked as part of a Gym session online. Either contact us via email or telephone us on 01903 681220 and we would be happy to book you in.
Will there be an Instructor to help me achieve my goals?
Yes, there will be – our memberships include a personal session with an instructor which will show you all the exercises that you will need to do to achieve your goals. You then have the opportunity to book in every 4 weeks with an instructor for a one-hour appointment to upgrade your programme – this is at no extra cost. Our fantastic team of instructors will be with you every step of the way.
How will I remember all of these exercises?
We will either print a personal workout programme for you or download it only on our free App for you to access at all times. The App will also provide you with alternative exercises, videos and access to a full range of classes that you can try at home.
Can I join with my partner?
Yes of course! It’s a proven fact that training with a partner increases your motivation so we thoroughly recommend it!
We have Joint and Family memberships available. You can pick these options in either the Contracted or Monthly Plans.
Do you have a Junior Gym Membership?
Yes! The Junior Gym membership is in the Monthly Plans.
£20 per month allows a young person (aged 11+) unlimited access to our junior gym sessions. See Activities Page for details.
What’s a concession membership?
Concession memberships are available for those over the age of 65+ or those in receipt of Universal Credit.
Please note that you can join these memberships online but evidence of your qualification for a concession will be required on your first visit.
Feel free to contact us
Contact us if you have any questions or would like a call back to discuss your requirements in a little more detail.
We are happy to help.